Merlin Consulting LLC
- Develop a staff of dedicated professionals
- Develop excellence in both professional and business models
- Sustain financial growth and quality care
The heart of a successful dental practice is customer service
- Mark L. Radler, DMD, D.M.D.
- Dental consultant
- Dental professional
- Dental service awards
- Director of dental residency
- Top 10 best pediatric dentists
- Dentist of the year
Mark L. Radler, D.M.D.
Dr. Radler is a pediatric dentist with over 30 years of experience in dentistry and dental management. A graduate of the University of Pittsburgh School of Dentistry. He also completed a general practice residency at the Newark Beth Israel Hospital and his Pediatric Dental Residency at Temple University, with affiliations with St. Christopher's Hospital and the Shriners Hospital for Crippled Children.
Dr. Radler was the Director of the dental residency program at Monmouth Medical Center for 19 years where he treated many young and disabled children in the operating room. He lectured the dental residents on various aspects of Pediatric Dentistry and developed a practice management curriculum on practice transitions.
During his dental career Dr. Radler helped and guided many of the dental residents in the development of associations, partnerships, and the purchase of existing practices.
Dr. Radler has lectured on practice management and team approaches to other practices and dental organizations. He has written articles that have appeared in Dental Economics.
What Our Customers Have To Say
“After 15 years in practice my office was controlling me instead of me controlling the office. I needed help to put the systems in place so I could enjoy practicing dentistry again. Dr. Radler and Merlin Consulting helped me achieve those goals. They gave me the tools to better handle staff relations, team training, and customer service.
Stress levels dropped, team skill and motivation improved.
As a result we increased production and had a more enjoyable working environment. Merlin Consulting organized my practice and put the fun back into practicing dentistry.”
Dr. D. Tribula, Howell, NJ
“Dr. Radler and Company were instrumental in attaining my goals, i.e.. obtaining and more importantly managing my practice. They helped me determine what needs to be done, develop and institute an action plan for 'our' team and my organization. The results are phenomenal, we are a productive, happy and cohesive team, with the same goal, SUCCESS!”
Diana Epple DMD
Recognition
In recognition of Dr. Radler's outstanding contributions of leadership and achievement, during his career at Monmouth Medical Center, he was honored with a prestigious Pinnacle award.
COSAC, the New Jersey Center for Outreach & Services for the Autism Community, honored Dr. Radler with the COSAC Health Professional of the Year award in 1999.
Family Resource Associates, Inc. presented Dr. Radler with a Certificate of Appreciation in 2007 for recognition of his efforts to help special needs children.
NJ Monthly magazine awarded Dr. Radler Dentist of the Year for 2002 in their review of the “10 best Pediatric Dentists in New Jersey”.
Teacher of the Year has been awarded to Dr. Radler on multiple occasions by the Department of Dentistry, 1997-1998, 1999-2000 and 2004-2005.
Published Articles
“Is The Customer Always Right?” published August 1, 2007 in Dental Economics.
“Keys to Customer Service” published December 1, 2006 in Dental Economics.
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